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Ticket Cancelation PolicyUpdated 8 months ago

You are entitled to cancel your purchase of and return your Ticket(s) at any time prior to the scheduled date of the Event to which the Ticket(s) apply by contacting the ticketing agent or RUPC (whichever is applicable) and arranging such cancellation and return, subject to the following:

  • Within 2 (two) days of purchase, and at least 30 (thirty) days prior to the start of the event you will be entitled to a full refund of the face value of the ticket less a cancellation fee that will not exceed 25% of the face value of the ticket.
  • More than 14 days before the event, we will offer you a cash refund of 50% off the value of your ticket(s) or a store credit that is 75% of the value of you ticket(s).
  • Within 14 days but more than 7 days of the event we will offer you a store credit of 50% of the value of the ticket(s).
  • With 7 days of the event - there are no refunds.

The full policy and details can be found here: Details

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